FAQs


Frequently Asked Questions

How much will my hoodies cost?
How Does the Online line Shop Facility Work?
Do you have a brochure or catalogue?
Do you just do hoodies?
Do you just do Leavers Hoodies?
How do I order?
How Do I design the back print for my hoodies?
Can I get a sample hoodie?
What if I don’t like the design you have sent me or I see something I’m not happy about?
Can I order different colours of hoodie?
What extras will I have to pay for?
What are “individual names”?
Do you have a minimum order policy?
I have been through all the designs and can’t see exactly what I want.
Can you do something special for me and is there an extra charge.

How long will my hoodies take?
What does “complete your order” mean?
What if I need my hoodies quickly?
Can you do….?

How much will my hoodies cost? (Return to top menu – click here)

A. Since every hoodie is made to your personal specification we cannot publish a price list.  The price is also dependent on the number being ordered.  Use our contact page, tell us roughly what you want, approximately how many you are likely to order and we will respond promptly with a no obligation PER HOODIE quote.  You’ll be pleasantly surprised.  Click here.

 

Do you have a brochure or catalogue?   (Return to top menu – click here)

A. Most of the information you need is on our website but please email us, ask questions, and we will send you any information or images you require.  We do have a small pamphlet type brochure and you can download it at here: Click here

 

Do you just do hoodies?   (Return to top menu – click here)

A. No, we can supply any garment, rugby shirts, varsity jackets, polos, T’s, fleeces – anything in fact.  Just email us, tell us what you want and we will respond with choices and of course that all-important quote. Our quote is all inclusive, PER ITEM and will include embroidery and printing to your requests. Click here

 

Do you just do “Leavers” Hoodies?   (Return to top menu – click here)

A. No, we can do hoodies (or anything else for that matter) for any purpose from sporting clubs through to such important occasions as hen and stag party hoodies.

 

How do I order?   (Return to top menu – click here)

A. Contacting us by phone or e-mail is always the best way to start the ordering process. You get a prompt reply, a draft image and of course a no-obligation quote.  You can also download an Organiser’s Order Form from here: Click here

 

How to I design the back print for my hoodies?   (Return to top menu – click here)

A. Simple, we do it for you. Choose one of our suggested back designs link  or tell us your own ideas and we will do the rest.  Once you happy with the general design, send us your names list and we import them for your approval.  This is a no-obligation service and we do it for free.

 

Can I get a sample hoodie?   (Return to top menu – click here)

A. We send samples hoodies for sizing and quality purposes. Again this is a free service.  All we ask is that you post them back to us when you’re finished.  We can’t send you a printed sample of your customised hoodie but we can send you an image for approval so you will know exactly what your hoodies will look like before you approve your order.

 

What if I don’t like the design you have sent me or I see something I’m not happy about?   (Return to top menu – click here)

A. We will continue to send you updated images until you are totally satisfied with the design. You will “approve” the design before we start manufacture.

 

Can I order different colours of hoodie?   (Return to top menu – click here)

A. Of course you can; and at no extra charge.

 

Can I order different styles in the one order?   (Return to top menu – click here)

A. Of course.  Some styles e.g. contrast and zipped cost slightly more, but again we will tell you all that in our quote.

 

What extras will I have to pay for?   (Return to top menu – click here)

A. With our free design service and free delivery service there are no hidden extras. We do realise that our customers will often have that extra requirement or special feature that they want included. We charge extra for some of these features such as individual names or nicknames on each hoodie. These options are fully detailed in our pricing. THERE ARE NO HIDDEN EXTRAS!! The price we quote is PER HOODIE and that is the price you pay.

 

What are “individual names”?   (Return to top menu – click here)

A. If you require a different name (nickname) printed on each hoodie we can do this for a small extra charge per hoodie. We will need a names list and the size that each student name requires. Our order form does it all.  Like everything at LeaversGear we would hope we can greet all such special requests with, “Not a problem”.

 

Do you have a minimum order policy?   (Return to top menu – click here)

A. No we don’t. We realise that some groups are small and do not require large quantities, so we will produce small orders.  So, if your order is for less than 20 we may charge you a token set-up, administration and delivery fee. Again, just ask us for a quote telling us roughly how many hoodies you think will be in your order.

 

I have been through all the designs and can’t see exactly what I want. Can you do something special for me and is there an extra charge.   (Return to top menu – click here)

A. Simply send us a drawing, a photograph, a scribble, anything…as long as it shows us what you want. If you want a simple alteration to one of our existing designs just tell us. If we don’t understand, we’ll contact you. Extra cost? Don’t be silly. If it doesn’t involve extra printing there is no extra charge.

 

How long will my hoodies take?   (Return to top menu – click here)

A. From the time you “complete your order” with us our target time is 28 days. Generally we will deliver well within this time frame but at busy times (May and June) we may need the full 28 days.

 

What does “complete your order” mean?   (Return to top menu – click here)

A. To “complete your order” with us you will need to have done the following:
•    Sent us the your full order requirement
•    Approved all artwork (we will have sent you this)
•    Sent us payment

 

What if I need my hoodies quickly?   (Return to top menu – click here)

A. Not a problem. Talk to us at an early stage. Sometimes it’s possible to “fast stream” orders for customers. You will need to supply us with all necessary information as soon as possible. We do need you to keep in constant communication with us for the system to work.

 

Can you do….?   (Return to top menu – click here)

A. Of course we can. We can do almost anything. In fact, our motto is “Anything is possible”.